Responsible Gaming
Gaming Should Be Entertainment
At 13 Melbourne Cab Services, we believe that betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling carries risks, and it's important to gamble responsibly and within your means.
Only spend what you can afford to lose, and never gamble with money needed for essential expenses like rent, food, or bills.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and verify the age of all users. If you are under 18, please do not use betting services.
Parents and guardians are encouraged to monitor young people's online activities and discuss the risks of gambling.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, or negative emotions
- Difficulty controlling the time or money spent gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling irritable or anxious when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling as a solution to financial problems
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Controls
Most Australian betting platforms offer tools to help you gamble responsibly. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose over a given timeframe
- Reality Checks: Receive notifications reminding you of the time spent gambling and money wagered
- Time-Out (Cool-Off Period): Take a temporary break from gambling for a set period
- Self-Exclusion: Voluntarily exclude yourself from betting platforms for an extended period
We encourage you to use these tools as part of your responsible gaming strategy.
Support & Help Resources for Australia
If you're struggling with problem gambling, confidential help is available:
Australia
- Gambling Help Online – Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, 24/7)
International Resources
- GamCare (United Kingdom) – Support and information
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Need Help?
Problem gambling can affect your mental health, finances, and relationships. You are not alone, and help is available.
If you or someone you know is struggling with gambling, please contact Gambling Help Online on 1800 858 858 (free, confidential, 24/7) or visit their website for online support.
Seek help today – recovery is possible.